Legal
How we collect, use, store and disclose personal information submitted through our website contact form.
Acacia Blue ("Acacia Blue," "we," "us," or "our") is committed to protecting your privacy. This policy explains what personal information we collect when you use the contact form on our website, how we collect, use, store, and disclose it, and how you can access or correct your information or make a complaint. It's written to comply with the Australian Privacy Principles under the Privacy Act 1988 (Cth).
When you submit our website contact form, we may collect:
We only collect the information you choose to provide through the form.
We collect your personal information directly from you when you submit the contact form. We use it to respond to your enquiry, keep a record of our communications with you, and better understand and improve our services. We don't use your information to make automated decisions about you.
If you opt in on the contact form, we'll send you occasional Knowledge Hub updates by email. You can unsubscribe at any time using the link in those emails, or by contacting us using the details below.
We store and manage contact form submissions using HubSpot, a third-party customer relationship management (CRM) platform, which processes this information on our behalf. Other than to HubSpot, we don't disclose your personal information to third parties unless required or authorised by law, or with your consent.
We take reasonable steps to keep the personal information we hold secure, and to protect it from misuse, loss, and unauthorised access, modification, or disclosure. Access to enquiry data within Acacia Blue is limited to staff who need it to do their jobs.
Our website uses cookies, including from HubSpot, to help recognise return visitors and understand how our site and contact form are used.
You can ask us what personal information we hold about you, ask us to correct it, or ask us to delete it. You can also make a complaint about how we've handled your personal information. To do any of these, contact us using the details below. If you're not satisfied with our response, you can complain to the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.
We may update this policy from time to time. The current version will always be available on our website.
If you have questions about this policy or how we handle your personal information, contact us at:
Acacia Blue Accounting Pty Ltd
ABN 29 695 209 100
Email: hello@acaciablue.com.au